BizExchangeX
BizExchangeX
Bringing Businesses Together!
FAQ

Frequently Asked Questions

Search help for Find Services, Become a Vendor, Buyer Portal, Vendor Portal, policies, privacy, and marketplace rules.

Showing 18 of 18 public FAQ records.
legalPUBLICguestbuyervendor

What activities are prohibited on BEX?

Users may not violate laws, upload malicious code, attempt unauthorized access, manipulate bids, engage in collusion, harvest data without authorization, or impersonate others.

Source: acceptable-use-policy
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buyer-portalPUBLICbuyer

What is the Buyer Portal?

The Buyer Portal is where authorized buyer users manage procurement requests, guided questions, vendor bids, notifications, contracts, and buyer organization activity.

Source: workflow-buyer-portal
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buyer-portalPUBLICbuyer

Why am I asked to find my buyer portal?

BEX uses buyer organization context to route users to the correct portal. Searching by organization name, slug, industry, NAICS, or approved email can help locate the correct buyer portal.

Source: workflow-buyer-portal
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buyer-portalPUBLICbuyer

Where do buyers review bids?

Authorized buyers review bids inside their buyer portal request pages. BEX is designed to help compare vendor responses in a structured way.

Source: workflow-buyer-portal
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privacyPUBLICguestbuyervendor

Does BEX use cookies?

Yes. BEX uses cookies to support authentication, session management, preferences, analytics, security, and service functionality.

Source: cookie-policy
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privacyPUBLICbuyervendor

What is the BEX Data Processing Addendum?

The Data Processing Addendum describes how BEX processes personal data on behalf of customers and supports privacy compliance obligations.

Source: data-processing-addendum
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find-servicesPUBLICguestbuyer

How do I use Find Services?

Use Find Services to enter company details, select the services you need, and begin a guided request process that helps BEX match your needs to qualified vendors.

Source: workflow-find-services
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find-servicesPUBLICguestbuyer

Do I need an account to start finding services?

Guests may begin the public Find Services workflow, but buyer portal access, saved requests, bid review, and contract workflows require an authorized buyer account.

Source: workflow-find-services
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find-servicesPUBLICguestbuyer

What information should I prepare before requesting services?

Prepare your company name, business location, industry or NAICS information if available, service needs, current provider details if known, and any timing or contract requirements.

Source: workflow-find-services
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marketplacePUBLICbuyervendor

What are the basic marketplace rules?

Buyers and vendors must act in good faith, provide accurate information, protect confidential information, and avoid collusion, fraud, or bid manipulation.

Source: marketplace-rules
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privacyPUBLICguestbuyervendor

What information does BEX collect?

BEX may collect contact information, organization information, account credentials, procurement data, usage data, and support interactions.

Source: privacy-policy
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privacyPUBLICguestbuyervendor

What are subprocessors?

Subprocessors are third parties engaged by BEX to process personal information in support of BEX services.

Source: subprocessor-policy
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legalPUBLICguestbuyervendor

What are the BEX Terms of Service?

The Terms of Service explain the rules for accessing and using the BizExchangeX platform.

Source: legal-terms-of-service
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become-vendorPUBLICguestvendor

How do I become a vendor on BEX?

Vendors start by using the Become a Vendor or Vendor Portal entry point, submitting company information, coverage areas, service offerings, and verification materials when requested.

Source: workflow-become-vendor
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become-vendorPUBLICvendor

What do vendors need before they can receive opportunities?

Vendors need an approved profile, current service or product information, accurate coverage data, and any required verification or compliance materials.

Source: workflow-become-vendor
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vendor-portalPUBLICvendor

What is the Vendor Portal?

The Vendor Portal is where approved vendors manage opportunities, invitations, bids, coverage, products and services, marketing materials, contracts, and vendor organization users.

Source: workflow-vendor-portal
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vendor-portalPUBLICvendor

How do vendors manage coverage?

Vendors manage coverage in the Vendor Portal by maintaining service areas such as ZIP, city, county, state, region, or country depending on their capabilities.

Source: workflow-vendor-portal
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vendor-portalPUBLICvendor

Where do vendors submit bids?

Approved vendors submit bids from the Vendor Portal request pages after reviewing buyer requirements, available attachments, pricing structure, and contract expectations.

Source: workflow-vendor-portal
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